What Scott Ferrier Has to Say
A kind, strong and hardworking father and husband, Scott Ferrier wants to help you with your home, auto or business insurance. Living in Arnprior? This is the man you will want to meet.
Scott Ferrier is all about you. He recognizes that insurance is a large ongoing expense and wants to make sure that you are getting the best bang for your buck. He makes his clients #1, looking for ways to improve coverage, provide better protection and/or to save.
With most of his clients living near Scott in the Ottawa Valley, he feels a special responsibility to do whatever he can to help his neighbours. He will go the extra distance to make sure you are treated fairly. So give him a call at 613-623-7333 extension 2103 or email him at [email protected], and see what he can do for you!
Place of Birth?
Photography, walking and reading. Scott’s a family oriented guy who is a past member of the Arnprior Lions Club and helps the Arnprior Figure Skating Club in fundraising activities with his daughter, who has skated with them since the age of 4.
Anything on the barbecue!
“How can I help you?”
One thing people should know about him:
Clients really are his priority. His clients aren’t just a name or policy number, they are a friend. That’s why when a client calls in with a claim the first question Scott asks is “Are you alright?”. Homes can be rebuilt, cars can be replaced, but you are one of a kind.
As a former newspaper reporter/photographer with over 8 years of experience, Scott’s seen his fair share of accidents and fires, as well as the devastating impact that those incidents can have on a family. Now he views these incidents in a different light, by helping people recover and setting their lives back on track. That’s what gets him out of bed in the morning, the thought of protecting and helping you.
How did you get involved in insurance?
Scott got into the insurance field largely by chance. He had been laid off and was looking for a local job when he saw an ad for an insurance broker. Scott saw it as an opportunity to be with people, get out in the community and really solve problems – so he jumped at the chance. He’s been working happily in insurance ever since.
What do you bring to the table to help your clients?
Scott is all about empathy. He can put himself in your shoes, understanding your fears and concerns. After his mortgage, car payment and grocery bill, insurance is the largest fixed cost he has – at least until his daughter leaves for college or university. He gets how much of an investment it is and treats your policy like he treats his own.
He regularly reviews your insurance to ensure there are no possible gaps in coverage, to check that you are receiving all available discounts and to shop your policy to McDougall Insurance’s 40-plus markets to see if he can find you something better. He is firmly on your side, a friendly face who will work tirelessly for you and with you.
What do you think is important in a relationship with a client?
Being responsive and open. Scott strives to have a relationship with his customers where they can voice absolutely any concerns. Some insurance brokers feel their job is to serve only as a dictionary – a repository of insurance knowledge that is available to their clients to help them make decisions. Scott feels the reality is much different – he is a trusted advisor. He takes his vast knowledge of insurance and applies it to your problem, directing you to get the most out of your big insurance investment.
Part of a successful relationship is being there for your client, so Scott goes to great lengths to always be available. He takes pride in responding to e-mail and phone messages as quickly as possible – in minutes, not hours or days – because he knows your time is precious, and that sometimes one minute can make all the difference.
If you think Scott is the one who can make a difference with your insurance, you should give him a call! He’s available at 613-623-7333 extension 2103, and always responds to the emails you send him at [email protected]. Contact him, and let Scott Ferrier stand up for you.