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COVID 19 – Update

Our Response To COVID-19

We are doing our utmost to protect our customers and our staff.

Two of our offices in Oshawa and Courtice have been closed to the public. We are taking precautions at this time based on the proximity to the GTA. These offices will still be operating and you can still call the offices. Our priority is keeping our staff and clients healthy and safe.

Our other offices are open to the public with the appropriate safety procedures in place. Business can still be conducted online, through email or over the phone. For a list of emails, please visit our location pages.

If you have an issue after hours we have a team available to assist you in case of emergency. Go to www.mcdougallinsurance.com/contact/ for your local branch contact information.

Check out our new MyMcDougall app to view your liability card, see your payment schedule and even make changes such as adding a vehicle or changing your address. And it’s available 24/7!

Go to MyMcDougall to get started. And if you have any issues, call your local office and we can help.

We have learned the situation surrounding the Corona Virus can change quickly. As new developments occur we will do our best to keep you up to speed.

Tips to Avoid COVID 19:

  • Wash your hands frequently and thoroughly.
  • Avoid touching your face, especially around your mouth, nose and eyes.
  • Distance yourself from others as much as possible.
  • Cover your mouth and nose when you sneeze or cough.
  • Clean and disinfect surfaces including door handles, countertops, cell phones and other items you handle frequently.

If you want to assess yourself for COVID-19 you can use their self assessment tool.

For more information visit:

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

We have also compiled a list of frequently asked questions regarding COVID-19 as it relates to your insurance. Check it out here

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