Andrew Speedy has been the insurance agent I’ve dealt with since I started buying insurance policies from McDougall Insurance in 2007. I have been extremely happy with the service provided by Andrew. He always answers my requests/questions very promptly. He also provides any needed advice/reminders. Andrew always acts in a professional and courteous manner. I will be happy to continue to be dealing with Andrew and to continue my insurance policies with McDougall Insurance. Cuthbert C. , Belleville

Insurance should be more than just a policy number. I finally found a full turn-key insurance solution through McDougall Insurance and specifically my broker Bill Lees. Bill has been instrumental in ensuring I am getting the best possible coverages and competitive premiums on my auto, home, rental property and umbrella policies year-over-year. I have found Bill to be very knowledgeable about industry products and concerned about fitting me with the right one. He is available and has made me a priority whenever I have called upon him. Stephan L., Kanata

Cheryl sat us down and showed us what we had and what we could get for almost half of what we were paying. Her explanation of her products was clear and to the point and concise. We signed up and never looked back. Cheryl has always been there for me. Marc B., Peterborough

McDougall Insurance has been an invaluable asset to our company. Your professional team responds promptly to every request. We would highly recommend Connie and her team to anyone who appreciates quality service, second to none. Laurie E., Bancroft

My primary reason for using McDougall Insurance – and you in particular – is that I very much appreciate the accessibility, continuity and personal nature of the service I receive… I always received courteous, personal service from your office and so moved the policies for my Toronto house and my car to your company. I very much appreciate the fact that I receive friendly, knowledgeable, quick responses to questions I pose. And, most important, I can pose the questions to the same person, who over the years has grown to have an understanding of my family’s insurance needs with the result that questions are answered in context. Sally D., Toronto

I am extremely pleased with the quality of service I have received for the past fifteen years from Janice Paton as my agent for auto, home and business insurance. I have highly recommended Janice and McDougall Insurance to my family and friends, and have encouraged other local business owners to engage in her expertise. Over the years, she has earned my confidence, trust and friendship. Janice is always a joy to work with. Jane A. , Belleville

Ray is knowledgeable and explains situations and policies clearly. I had a chance to move all of our policies to McDougall Insurance, but needed answers on the breakdowns and combined savings etc. Ray explained everything thoroughly and therefore McDougall now has all of our insurance. Geordie B., Toronto

Not knowing very much about life insurance, Kevin had a wealth of knowledge and provided my wife and me with the information and support we needed to make an informed decision. At the end of our session we were confident we did what was right for our situation. We were comforted to know that Kevin was always available for future questions or concerns we had. He assured us there was no such thing as an ‘unintelligent question’.Corey G., Kanata

From the first moment I spoke to Kristen about our home insurance I knew that I was dealing with someone who knew what she was talking about. Most of us are confused trying to understand the terminology of an insurance policy. Kristen made my wife and I feel that we were the only appointment that she had that morning as she explained everything in detail. J.W.F., Brighton

My fiancé and I were having difficulties with our prior insurance provider and after numerous price comparisons with local companies made the decision to move all our business to McDougall Insurance thanks in whole to Leslee MacDonald. She took the time over the phone and in person to go through the quote in detail with us and explain all the differences from the prior policy. Leslee was fantastic and due to her fabulous service I have already referred multiple individuals to her and her team.

All of the individuals we have dealt with at McDougall have been very prompt, friendly, and addressed all of our needs in addition to pointing out areas that might be enhanced in our insurance coverage. I feel that McDougall’s customer service is exceptional, and I look forward to being a valued customer for many years to come. Erica B., Trenton

I have been a customer of McDougall Insurance for a number of years… Lesley Harrison has been my most recent broker for both car and home insurance. When I purchased my first home, we had to have the insurance in place very quickly in order for the deal to go through. Lesley was my first phone call and she made sure the insurance was in place quickly and accurately. She has given me a better understanding of insurance and I would recommend her as a broker to anyone. Vicki L., Picton

My family and I have had the pleasure of working with Mike Airhart of George A Grant Insurance, a division of McDougall Insurance, since we moved back to the Napanee area 10 years ago. With Mike’s product knowledge and outstanding service, I am confident my growing business and personal insurance needs will continue to be worry-free. Andrew I., Napanee

Recently, I started my own business and the first person I turned to was Patti. The thought of placing my business in the hands of anyone
else was just not going to happen. The confidential discussions and the feeling of trust that Patti and I have are exactly what keep my business at McDougall’s. Matt S., Toronto

I have been with McDougall Insurance since 1985. When my 140- year-old Brighton home flooded in 1989, McDougall Insurance was there for me and, being a single mother at the time, it was a Godsend because I would never have been able to afford the repairs. Patti has always been very helpful and extremely knowledgeable whenever we call with questions or insurance needs. She is a good listener and sincerely cares about our needs.

So when we receive the leaflets, advertisements and offers from other insurance companies my husband and I ask ourselves – do we want to jump ship to an unknown one? Could we have that degree of trust with another insurance agent? We don’t think so and we are not willing to try.Heather H., Belleville

Thank goodness I came across your company. From the first conversation that I had with Sandy, I already felt better about the whole situation. I learned more from her in one conversation that I did in months of dealing with other brokers. She took the time to go over every little detail with me from the beginning to end. Thank you again for having employees who really take their job seriously and seem to be there in the best interest of the client. Lisa P., Toronto

Scott Ferrier has been our broker for insurance for the last 7 years. In this time he has always (and I mean ALWAYS) been there to answer our questions, concerns and just listen to us. His warmth, compassion and genuine ‘human-ness’ is absolutely without precedent in my insurance experience. At our last renewal, Scott found us a better fit for our insurance needs. He did this without being asked and he showed us all the reasons why it would be better for our needs. With Scott handling our insurance, I know without a doubt that we are in good hands and that any changes will be communicated to us.Sean D. , Ottawa

I wanted to let you know how much I appreciate the level of service that you provide. It has not always been easy to deal with all my demands, yet you always come through, and take things in stride. Being in Arnprior, you are most definitely out of my way, yet it is worth all the extra distance. And as always, I try to refer as many people to you as I can because I know they’ll be treated as well as I am. I can’t see any reason to ever switch insurance brokers. John C., Manotick